CLICK IT Relies on Talent Rover to Drive Their Business
CLICK IT, a Louisville-based technology staffing firm, came to Talent Rover out of frustration with their current ATS. Sam Smith, CLICK IT’s President, had been promised a system that would fit the needs of his business but was ultimately delivered a product that was hard to use and had a UI that was hard to navigate.
Upon determining it was time to find a new staffing platform, Sam met with many of the industry’s top selling ATS companies but quickly found none of the solutions could deliver the comprehensive product CLICK IT required. It was in Talent Rover that Sam found a product with the ability to provide the key features he was looking for: an easy to navigate UI, analytics & reporting, and workflows that would allow recruiters to place candidates more efficiently, thus increasing ROI.
Most of all, Sam found comfort in working with Talent Rover’s President Brandon Metcalf - a staffing industry veteran. “Brandon worked with us to define what we needed out of Talent Rover functionally, it was wonderful!” Sam also found Talent Rover’s in-person training to be invaluable. Unlike past software implementations, he was not handed a product and tasked with navigating it by trial and error.
Like most executives, Sam relies heavily on the ability to track KPI’s. He utilizes Talent Rover’s analytics and real-time reporting on a daily basis. These reports help him to identify areas of strength and weakness within his organization. Sam particularly appreciates that he can “get custom reports created quickly by the Customer Success team, usually within the week.” This quick turnaround time allows him to keep up with the pace of business.
Overall, Sam has been happy with Talent Rover and views it as the engine that facilitates his business; his recruiters are the drivers. “I’m very pleased with the Talent Rover team from Brandon to the Customer Success team,” says Sam. He’s also looking forward to the Spring ‘17 Release with its new features and updated enhancements.
Click IT Staffing
2000 Warrington Way
Suite # 240
Louisville, KY 40222